Rate Assignment and Validation Solution
Scan all customer accounts to validate qualification for assigned rate. Automatically assign rates to customer accounts.
The Problem
- Assigning rates to accounts can be time consuming and error prone
- Rate assignment complicated due to wind, solar, EV and other green energy and distributed generation initiatives
- Qualification requirements for rates change over time requiring reassessment of all customer accounts
Why Fractal
Fractal Programming enables flexible rules for checking rate assignments.
App performance enables 100% of customer accounts to be validated for correct rate assignment.
Automatic assignment of correct rates.
Automated customer notification of new rate assignments along with explanation.
SOLUTION
- Implement qualification rules for each rate class
- Test every rate on every customer account
- Enable “what if” scenario analysis for key account customers for qualification for different rate
- Forecast customer budget impact and utility revenue changes for new rate assignments
- Enable utility profitability analysis by rate plan
Impact
Saved half a million dollars in consulting fees for validating rate assignments.
100% of customers on correct rate plans.