Data API Solution
Web services data API for metering, billing, customer information.
The Problem
- Customers increasingly requesting programmatic access to their data
- Large customers want convenient access to their entire portfolio of accounts and associated information
- An API is necessary to make many third party services available to customers
Why Fractal
Delivered parallel data management system with Fractal Programming.
Make metering, billing, weather, and other customer data available without imposing any load on legacy systems-of- record.
Consistent interface and interaction for customers across all data types and data requests.
SOLUTION
- Web services API’s are exposed as components of parallel systems for managing meter data, billing, and customer information
- Customers can access the data both via interactive web portals and via programmatic APIs
- Multiple data format supported (JSON, XML, CSV) as well as custom data formats
Impact
Increased customer satisfaction.
No additional load on IT resources.
Third party services easier to enable for customers.